Refund policy

At Valtroix, we offer a 30-day satisfaction guarantee. If your product arrives damaged, defective, or you experience any issues, please contact us at valtroix.store@gmail.com with your order number and photos of the issue within 30 days of delivery. We will review your case and issue a full refund if approved. No physical returns are required. Refunds will be processed within 5-7 business days to your original payment method.